1. Class you wish to have refunded 2. Reason for refund
3. Email/ Name the class was ordered under
4. Send receipt (paypal or direct from website)
*note that refunds are only accepted 14 days before the start of class
When do I get my links for the class?
The links will be sent about 4 weeks before the start of the first session in your class download
When do I get my supplies list?
The supplies list will be sent at the same time as the links - about 4 weeks before the start of class.
What if I need to miss a class?
We understand that work and family obligations can get in the way of class. Just let us know, but no problem. You will receive the recording of the class. Watch the recording and let us know if you have any questions.
What if I need to leave early from a class?
Just let us know in advance or by using the chat function during class. You will receive the recording of the class so you won’t miss a minute of information.
What are the guidelines on communication outside of class?
Email your instructor with any questions, comments or homework assignments. We generally respond within 24-48 hours (M-F).
What happens if internet goes down?
1. An email will be sent to you notifying that the class may be delayed
2. Log in when the class is supposed to start
3. Re-login every 15 minutes after class has started
4. If internet is still down and the teacher has not logged
a) Wait for further instruction, we will communicate with you via email as best we can
b) The class may be rescheduled
*this a rare occurrence but we like to be prepared for all options
What if my e-book is not downloading?
1. Be sure to allow time for the full book to download on your first try
2. Do not refresh / exit out until the book is fully downloaded
What classes should I take if I want to improve my sewing skills?
If your goal is to improve your sewing skill, take Construction I, Construction II, Advanced Construction I and Advanced Construction II. Consider taking Pattern Drafting - Pockets as well because you will find a lot of good tips on sewing welt pockets, patch pockets and in-seam pockets. If you have some patternmaking experience, taking Tailoring I and II will help your technique when sewing jackets and coats. The Textiles class will give you a better understanding of fabric considerations
What classes should I take if I want to make my own clothing or designs?
Take all 9 of our patternmaking classes and include Construction I, Construction II, Draping and Textiles.
Do the patternmaking classes need to be taken in order?
Not necessarily. We recommend starting with the Skirts class to get your foundational skills, then it makes sense to move to Moulage to create an upper body sloper (which is a prerequisite for most of the other patternmaking subjects). Pockets and Pants can be taken anytime. From there you can switch up the remaining subjects, but the preferred order is: Dart Manipulation, Lines, Necklines, Collars, Sleeves.